Return Policy

 

RETURN POLICY

If your Galore Home selection does not entirely meet your satisfaction, we will gladly exchange or refund your purchase, exclusive of delivery charges and any discounts applied, within 14 days from the date of delivery. The item(s) you wish to return or exchange must be unused, undamaged, and in the original packaging.

Claims for shortage and /or damages should be reported directly to Galore Home, within seven (7) days of receipt of merchandise. All claims must be accompanied by photos of damages. If your claim is not made with in seven (7) days we will not be responsible for any loss incurred. 

To return an item(s) please email sales@galorehome.com. A customer service representative will process your return or exchange request and send you a Return Materials Authorization (RMA) number via email.

Once you receive the RMA please:

-Securely package your items in a sturdy shippable carton
-Enclose the RMA form in the carton
-Please send your package via a prepaid, insured, traceable method to ensure a safe and documented delivery. Merchandise returned without an RMA cannot be credited
-Once received and inspected, a credit will be issued for all returned merchandise meeting the 14 day guarantee provisions. The credit will be issued to the card upon which the order was originally placed. Please allow two (2) billing cycles for credit to appear on your credit statement. Exchanges will be processed immediately subject to availability. You will be notified if the item(s) requested is not available at the time of exchange.

 

 

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